Q: I have decided to purchase from you. How fast can you deliver?
A: Our delivery depends on your choice of shipping method.
Please call us for a delivery schedule. The shipment can
leave our warehouse in 24hrs.
Q: I am left-handed. Is it possible to get your barbecues with
heating controls on the left?
A: Yes, for a small extra charge. Please call for details.
Q: Can I use your products to barbecue gyros/kebobs only?
A: No, you can also barbecue meat/vegetable skewers or whole chickens.
All you need is our special skewer assembly, which is
available separately. Click here for details.
Q: If the motor on one of your units failed, how much down time
would I have?
A: Roughly 2 minutes of it. You can continue barbecuing with
the help of our manual handles or simply exchange the
top-mounted motor for another one. In the last two years we
had no service-calls related to motors.
Q: Am I allowed to install your barbecues myself?
A: Not unless you are a certified technician who can ensure the
proper connection to your fuel supply. If you install the unit
yourself without having the required certification, you will
void your warranty.
Q: I am moving to a location without LP gas connections. Can I run
your unit on propane?
A: Yes. You can purchase a refitting kit for this very purpose.
Remember to have it installed by a certified technician.
Q: How fast can you supply parts and accessories?
A: We ship UPS. The shipment can
leave our warehouse in 24hrs.
Q: I don't have much room, but would like to run two barbecues
side by side. One for rotisserie chicken, one for gyros/kebob.
How do I manage?
A: Our barbecues can be supplied with heating controls on
either side. This way, you can run two units in very close
proximity without compromising usability.
Q: Do you sell used equipment?
A: Yes, if available. Please call 519-893-3481 for availability.
If you have any further questions, please don't hesitate
to contact us at:
info@rotisserie.info
We will answer all your questions immediately.
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